Website Privacy and Legal Information
Devonshire Motors Accident Repair Centre has made every effort to ensure the accuracy of the information contained in this site.
Whilst every effort is made to produce up to date products and specifications,
this site should not be regarded as an infallible guide to our vehicles
products and services, nor does it constitute an offer for the sale of
any particular vehicle.
Copyright
All rights, including copyright and database right, in the website and
its contents, are owned by or licensed to Devonshire Motors Accident Repair Centre, or otherwise used
by Devonshire Motors Accident Repair Centre as permitted by applicable law or the copyright holder.
You may not copy, reproduce, republish, download, post, broadcast or transmit
any text, images, graphic, logo, button, icon, image and their selection
and arrangement thereof, and any underlying source code and software,
for any commercial or public purpose without prior written permission
from Devonshire Motors Accident Repair Centre or the copyright holder.
You may not adapt, alter or create any of the material or information
in this site or use it for any other purpose other than for your personal
non-commercial use. You agree to use this site only for lawful purposes.
Devonshire Motors Accident Repair Centre reserves the right to use for its own purposes any material
submitted to the site, including text and images, either on the site or
in any other form, including for publicity purposes. Devonshire Motors Accident Repair Centre reserves
the right to monitor submissions to the site and to edit or reject any
submissions.
Disclaimer
We try to ensure that information on our site is accurate, complete and
up-to-date. In using this site, however, you agree to be bound by the
Terms & Conditions, which take effect on the date when you first use
the site.
Without prejudice to your statutory rights, the site and all information,
text, names, images, pictures, logos, links and icons and other materials
(without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis
without representation warranty or endorsement, express or implied. In
particular, we do not warrant or represent the accuracy or completeness
of information provided on this site nor do we guarantee that use of this
site will be uninterrupted or error-free, or that the site and its servers
are free of computer viruses or bugs.
In no event will Devonshire Motors Accident Repair Centre be liable to any person for any damage or
loss that may arise from the use of any information contained in our site
or products displayed on our site, including, without limitation, indirect
or consequential damages, or any damages whatsoever arising from use or
loss of use, data, or profits, whether in action of contract, negligence
or other tortious action, arising out of or in connection with the use
of the site.
Notwithstanding anything else in these Terms & Conditions, we will
not be liable for claims relating to the functionality or availability
of this site.
Trademarks
All names, images, logos identifying Devonshire Motors Accident Repair Centre are proprietary marks
of Devonshire Motors Accident Repair Centre. All third party brand, product, service and company names
contained on this site are the trademarks, service marks and trade names
of their respective holders. Devonshire Motors Accident Repair Centre does not give permission for
their use by any person other than the holders. Any such use may constitute
an infringement of the holders' rights.
External links
Devonshire Motors Accident Repair Centre does not represent, warrant, endorse or hold esponsibility
over any external sites that may be linked to and from this site. Any
external site that you visit by clicking through a link on this site
is outside the control of Devonshire Motors Accident Repair Centre and you visit entirely at your
own
risk.
Software disclaimer
The software downloads from this site have been thoroughly scanned and
tested at all stages of production, but - as with all new software - we
still recommend that you run a virus checker before use. We also recommend
that you have an up-to-date backup of your hard disk before using the
software. Devonshire Motors Accident Repair Centre cannot accept responsibility for any disruption,
damage and/or loss of data on your data or computer system that may occur
while using the software. Consult your network administrator before installing
any software on a networked computer.
Cookies
This web site uses cookies in a number of ways which are as follows:
Aggregated Site Usage Statistics
Cookies may be placed on your computer, phone or other Internet device to provide us with aggregated data of the usage of this site and the mediums which are driving traffic to the site. The data gathered by these is aggregated and therefore your individual usage of this site cannot be attributed to you.
Essential Site Features
Cookies may be placed upon your computer, phone or other Internet device in order to provide essential site features such as allowing you to compare different cars in stock and complete enquiry forms quickly.
Complimentary Site Features
The site may also use Cookies for certain complimentary purposes such as showing you the car that you last looked at on the home page. All these functions are designed to improve your experience of using the site.
If you don't want this site to place Cookies on your device you can disable these using your Internet Browser settings.
Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance
with the laws of England and Wales. Disputes arising here shall be exclusively
subject to the jurisdiction of the courts of England and Wales.
If any of these Terms should be determined to be illegal, invalid or
otherwise unenforceable by reason of the laws of any state or country
in which these Terms are intended to be effective, it shall be severed
and deleted from this clause. All other Terms of Use and Terms & Conditions
shall remain in full force and continue to be binding and enforceable.
Devonshire Motors Accident Repair Centre reserves the right to change any of its terms and conditions
at any time by posting changes online.
If you do not accept these Terms in full, you must stop using this website
immediately.
GDPR / Data Protection
Devonshire Motors Accident Repair Centre is committed to protecting your personal information and respecting your privacy in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Data Controller
Devonshire Motors Accident Repair Centre is the data controller for any personal data you provide to us.
If you have any questions about how your information is handled, please contact:
- Email: bodyshop@devonshire-motors.co.uk
- Phone: 01271 340860
- Address: Devonshire Accident Repair Centre, Upcott Avenue, Barnstaple, EX31 1HN
Personal Data We Collect
We may collect personal data such as your name, address, contact details, vehicle details, and information relating to enquiries, estimates, repair work, or payments. We may also collect limited technical information about your use of our website, including your IP address and browser type.
Telephone Calls
Please note that telephone conversations with our team may be recorded for training, monitoring, and quality assurance purposes. Recordings are stored securely and only accessed by authorised personnel when required. They are retained for a limited period before being permanently deleted, unless needed for legal, regulatory, or complaint-handling purposes.
How We Use Your Personal Data (Purposes & Legal Bases)
We will only use your personal data where we have a lawful basis to do so. Those bases include:
- Performance of a contract – to carry out work on your vehicle, prepare estimates, maintain service records, and issue invoices, guarantees, or other documentation related to your repair.
- Legitimate interests – to improve our services, manage our business operations, detect and prevent fraud, ensure information security, and maintain limited direct marketing communications (where appropriate).
- Legal obligation – to comply with health & safety laws, tax, accounting, regulatory and audit obligations.
- Consent – where you have given your consent, such as to receive marketing communications or updates about our services.
We use your data for purposes such as:
- Scheduling, carrying out and completing repair and maintenance work.
- Communicating with you (by phone, email or SMS) regarding your vehicle, updates, or reminders.
- Processing estimates, payments and invoices.
- Managing warranties, guarantees and after-care.
- Monitoring and improving service quality.
- Administering insurance-related or third-party repair authorisations.
- Providing customer support and responding to enquiries.
- Complying with legal and regulatory requirements.
Sharing Your Data
We may share information with trusted third parties who help us deliver our services, including parts suppliers, insurers, IT providers, and professional advisers. These parties are required to handle your data securely and only for the purposes we specify. We do not sell your personal data to third parties.
Retention of Data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or regulatory requirements. Once it is no longer required, it will be securely deleted or anonymised.
Your Rights
You have the right to request access to the personal information we hold about you, to have it corrected if inaccurate, to request deletion, or to object to its processing in certain circumstances.
To exercise these rights, please contact us using the details above.
Security of Data
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Staff are trained in data protection, and our systems are regularly reviewed to ensure continued compliance.
Updates to this Policy
We may update this section from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.